1. Click
Login from the Registration Complete page, or otherwise from the OnlineAgent site
home page – the Login page displays.
2. Enter your
User Name and
Password , as you did when registering.
- If you want these details remembered for the next time you login to the website via the same computer, select Remember me next time . If you have forgotten your user name or password, click the link at the bottom of the page – this will display a screen where you can enter other OnlineAgent details you may remember, further input is then required to gain access.
3. Click Login – if you have multiple accounts with your same real estate agent, the Accounts page displays.
Otherwise, the Properties page displays.
View Accounts
View Accounts is only visible if you have multiple accounts with your real estate agent.
Clicking on View Accounts at any time in OnlineAgent displays the Accounts page which lists all of your accounts for rental properties and/or sale properties. Simply click on an account to display the Properties page for that account.
View Properties
Clicking View Properties at any time in OnlineAgent displays the Properties page for the currently selected account. From there you can view a particular property's details by clicking on View Property. Once Property Details have been accessed, in certain circumstances View activities for the property is available for you to click to view any activities associated with the property.
View Activities
Clicking View Activities in OnlineAgent (when available – as it is dependent on your real estate agent's OnlineAgent configuration) lets you access your property activities and enables you to filter them also.
You can filter by Type of activities (Appointment , Inspection , Maintenance , Task or All), Status options (Completed, Active and All), and Property (all or specific properties).
View Statements
View Statements is visible for rental property accounts only.
- Clicking View Statements in OnlineAgent displays the Statements page for the currently selected account.
- Click on a listed statement to view it in a new browser window as a PDF document.
- If you do not have Adobe Reader installed you will not be able to view the PDF. However, Adobe Reader can be downloaded free from www.adobe.com/products/acrobat/readstep 2.html . If the PDF still does not display in a new browser window after ensuring Adobe Reader is installed, it may be that you have window blocking activated for your browser.
View Advertising
View Advertising is visible for sale property accounts only.
Clicking View Advertising in OnlineAgent (when available – as it is dependent on your real estate agent's OnlineAgent configuration) lets you access information regarding the advertising items for each of your sale properties.
The Advertising Plan page displays the Total Budget, Total Spent, Total Received and Current Outstanding for all advertising funds. It also includes an itemised list of the advertising plan, with each item’s original budget and the funds spent on that item to date.
Contact Agency
Clicking Contact Agency in OnlineAgent lets you send an enquiry to your agent.
Your contact details and those of your agent are automatically populated. Simply enter the details of your enquiry and click Submit to send.
Change Password
- Click Change Password to change your OnlineAgent password.
- On the Change Password page enter your existing password, enter your new password and confirm your new password, then click Change Password.
Add Account
You can add additional accounts you may have with your real estate agent to the one OnlineAgent login user.
- Click Add Account.
- On the Add Account page enter the Verification Code for the other account as supplied by your real estate agent.
- Click Continue, the additional account lists under the Accounts page.